The COVID-19 outbreak was declared a global pandemic by World Health Organization (WHO). View up-to-date COVID-19 information from the Goverment of Alberta. View Frequently Asked Questions (FAQ's) from Alberta Health Services.

Information for Stony Plain

The following Town operated facilities are CLOSED to public access until further notice. View the official news release in our Newsroom.

Payments can be made through calling the Town office, your web banking, or through the drop box located outside Town Office. The drop box located outside the main door can also be used for dropping off any documents.

Email us 

The following facilities will remain open with limited public access:

  • Family and Community Support Services (FCSS): closed to walk-in traffic, will see people in person by appointment or by phone
  • Rotary Recycling Centre
  • Umbach Off Leash Dog Park remains open. 
  • Cross Country Ski Trails will remain open as long as the snowpack is sufficient. 

Residents are cautioned to exercise social distancing at all times while using outdoor spaces.

Accessible Transportation

Currently, the Accessible Transporation Service is operating on a normal schedule. Cleaning procedures and frequency have both been enhanced to protect the wellness of passengers and operators.

Town Services

All services are operating as usual including bi-weekly garbage pick up.

Utility Payments

Council has approved the waiver of late payment penalties charged on utility billings for 90-days to provide relief to residents and businesses struggling with the impacts of COVID-19. 

What assistance is the Town offering to utility account holders in response to COVID-19?

On March 25, 2020, Town Council approved the waiver of late payment penalties charged on utility billings for 90-days to provide relief to residents and businesses struggling with the impacts of COVID-19.

Cut-off notices and utility cut-offs are suspended for a 90-day period to ensure everyone has access to services.

If you are unable to make payments on utility bills for these three months, you will have until June 30, 2020 to do so without penalty. You will still receive your bill each month but will not be penalized for late payment.
Can I stop my auto payments for utilities? 
Yes, to stop your auto payments fill out the payment cancellation form or emailed request referencing your account information. If you have any questions call 780-963-2151 (press 0 for reception) or email us. 
When do I have to pay my utilities? 
You will still receive your bill monthly although penalties will not be applied until July 1st on any unpaid balances as at June 30, 2020. It is highly encouraged that you continue to make your monthly payments if the means are available. 

We remind you, for the safety of everyone, if you are feeling sick, stay home and contact Alberta Health Services.