Tax, Utility, and Online Services

• March 2026: The current Online Services Portal will no longer be available
• April 2026: Utility bills issued in a new format

• Utility bills will look different starting in April 2026
• Bills will include more detailed usage information, and going forward will show month-to-month usage graphs 
• The current Online Services portal will be permanently removed on March 12, 2026 with a new and improved online portal available later in 2026

• Account numbers will stay the same
• E-billing continues for those already signed up
• Payments can still be made:
  • In person at Town Hall
  • Through your bank
  • By pre-authorized payment
• No late fees or penalties are expected due to the transition

Updates will continue to be shared on this page and through Town communications channels.

If you have questions, please visit Town Hall at 4905 51 Avenue or call 780-963-2151.

No. All balances and payment histories are being transferred in full.

Contact the Town immediately for a review and correction of any discrepancies.

Yes, historical data will be kept as per legal record retentions requirements.

No changes will be made to your pre-authorized banking details. Your stored banking information and withdrawal dates will remain the same. For property taxes, this will be the 5th or 17th of the month, and the last day of the month as the final due date for utilities.

Pre-Authorized Tax Installment Payment Plans (TIPPS) will be adjusted in May and reflected on your tax notice to ensure your account is fully paid by December 2026.

If you have a question or concern, email info@stonyplain.com or call Town Office at 780 963 2151.